Privacy Policy

Pan-Japan Experiences handles personal information in accordance with this policy when providing private tours, shopping concierge services, and other guiding services.

1. Information We Collect

When you make an inquiry or booking, we collect information you provide, such as your name, email address, phone number, company name, preferred date, number of guests, preferred tour or area, and inquiry details.

2. How We Use Your Information

We use your information to respond to inquiries, provide quotations, coordinate bookings and itineraries, arrange and deliver services, and communicate about these matters. If you provide a phone number, we may contact you via WhatsApp. Otherwise, we will generally contact you by email.

3. Sharing with Third Parties

We do not disclose personal information to third parties without your consent, except where permitted or required by law. Where information must be shared to arrange services or engage service providers, we limit sharing to what is necessary and obtain any required consent or oversee providers as required by applicable law. We do not sell personal information.

4. Security and Retention

We take necessary and appropriate measures to protect personal information against unauthorized access, disclosure, loss, and other risks. We retain information for as long as necessary for the purposes described in this policy and delete it appropriately when it is no longer needed, unless retention is required by law or another applicable obligation.

5. External Services and Website Analytics

This website is hosted using Studio. Information submitted through the contact form is stored and managed through Studio’s services. We may use email or WhatsApp for communication. Each service provider’s handling of information is subject to its own privacy policy.

We also use Studio’s standard analytics to understand website usage. This records information such as page URLs, referral sources, browser information, and visitor IDs. Studio’s standard analytics does not use cookies.

6. Requests and Questions

To request information about how your personal information is used, access, correction, deletion, restriction of use, or cessation of third-party disclosure, please contact us using the details below. We will verify your identity and respond in accordance with applicable law. Questions and complaints about our handling of personal information may also be sent to the same contact.

7. Changes to This Policy

We may update this policy to reflect changes in applicable laws or our services. Updated versions will be published on this website.

Contact

Pan-Japan Experiences

Operator: Sho Takei

Address: 3 Kitagawara-cho, Higashi-Kujo, Minami-ku, Kyoto, 601-8007, Japan

Email: takei@pjpn.jp

Last updated: October 9, 2026